Privacy Policy
Your privacy matters to us at varquentilo
At varquentilo, we understand that managing your household budget involves sharing sensitive financial information. This privacy policy explains how we collect, use, protect, and handle your personal data in accordance with Australian privacy laws and international best practices.
Information We Collect
When you use our household budgeting platform, we collect information that helps us provide personalized financial guidance. This includes personal details you provide during registration, such as your name, email address, and contact information. We also collect financial data you input into our budgeting tools, including income figures, expense categories, and spending patterns.
Our system automatically collects technical information about how you interact with our platform. This includes your IP address, browser type, device information, and usage patterns. We use cookies and similar technologies to remember your preferences and improve your experience. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
- Personal identification information (name, email, phone number)
- Financial data entered into budgeting tools
- Technical data (IP address, browser type, device information)
- Usage analytics and platform interaction data
- Communication records and support inquiries
- Marketing preferences and consent records
How We Use Your Information
Your information serves several important purposes in delivering our budgeting services. We use your financial data to generate personalized insights, create spending reports, and provide recommendations tailored to your household's needs. This analysis happens securely within our systems and helps identify patterns that can improve your financial management.
We also use your information to communicate important updates about your account, send relevant educational content about budgeting strategies, and respond to your support requests. When you contact our team for assistance, we may access your account information to provide more effective help.
Data Protection and Security
Protecting your financial information is our highest priority. We implement multiple layers of security including industry-standard encryption for data transmission and storage. All financial data is encrypted using AES-256 encryption, and our servers are hosted in secure, Australian-based data centers that comply with strict physical and digital security standards.
Security Measures: We regularly update our security protocols, conduct vulnerability assessments, and maintain strict access controls. Only authorized team members with legitimate business needs can access your information, and all access is logged and monitored.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. These rights ensure you maintain control over how your data is used and stored.
You can request a copy of all personal information we hold about you. We'll provide this information in a readable format within 30 days of your request.
If any information we hold about you is inaccurate or incomplete, you can request corrections. We'll update your records promptly and notify any third parties if necessary.
You can request deletion of your personal information. We'll permanently remove your data unless we're required to retain it for legal or regulatory purposes.
You can request that we limit how we use your information. This might apply while we investigate a complaint or if you believe the information is inaccurate.
Data Retention and Storage
We retain your information only as long as necessary to provide our services and comply with legal obligations. Active account information is maintained while your account remains open and for a reasonable period afterward to allow for account reactivation if desired.
Financial data entered into our budgeting tools is typically retained for seven years after account closure, which aligns with Australian financial record-keeping requirements. However, you can request earlier deletion if you have specific concerns about data retention.
Third-Party Relationships
We work with carefully selected service providers to deliver our platform's functionality. These include cloud hosting providers, payment processors, and analytics services. All third parties are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.
We never sell your personal information to marketing companies or data brokers. Any sharing of information with third parties is limited to what's necessary for service delivery and is governed by data processing agreements that ensure your privacy is protected.
International Data Transfers
While we primarily store data within Australia, some of our service providers may process information in other countries. When this occurs, we ensure adequate protection through appropriate safeguards such as standard contractual clauses or adequacy decisions by Australian privacy authorities.
Marketing Communications
We may send you information about budgeting tips, platform updates, and relevant financial education content. You can opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us directly. Essential service communications about your account will continue regardless of marketing preferences.
Changes to This Policy
We review and update this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make significant changes, we'll notify active users via email and update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.
Email: help@varquentilo.com
Phone: +61402224853
Mail: 20 Wattlepark Ln, Robina QLD 4226, Australia